ESTABLISHED ONE STOP IT SOLUTIONS PROVIDER
We offer comprehensive managed Information Technology solutions to corporates, SMEs and individuals.
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Pro IT provides sustainable managed IT solutions. Sustainability means all IT systems are maintained at all times, at all costs. Your servers, networks, computers, etc will be kept functionally operative to minimize downtime and prevent loss of productivity.
To ensure continuous optimal functionality of client IT systems Pro IT offers maintenance contracts in the form of Service Level Agreements (SLA’s) on all IT services.
A Pro It SLA holds many advantages, including:
• You obtain a single reference point for all your IT issues
• Call-in telephonic and Remote support from a call centre with qualified engineers gives immediate professional on-hand assistance
• Monthly site visits by engineers help us to identify and prevent possible problems on your network before they become crippling issues
• Rapid and secure response by a competent engineer; for network breakdowns, we guarantee lightning fast response times of less than three hours
• A disaster recovery plan holds an easy to follow procedure to restore your system to a fully functional state swiftly and painlessly Preventive maintenance saves cost by containing the productivity loss of IT down time in your workplace.
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